Data recovery from a damaged external hard drive

An external hard drive was dropped and your computer can’t recognize it?

Some files won’t open on a hard drive that was dropped?

Your hard drive makes an unusual noise?

Netiabi Computer Repair Shop recovers data from dropped or damaged hard drives and computers.

We recover data from damaged hard drives while guaranteeing full data privacy.

We will not allow for your valuable files, documents and memories to simply disappear due to a broken hard drive!

Your hard drive was dropped and is now damaged?

Less serious consequences of a dropped hard drive

It is never good for a hard drive to experience a shock or a drop as it will have a smaller or bigger impact on the hard drive. A less serious consequence might be that the hard drive develops bad sectors. Information on these sectors is either partially or completely unreadable. The price for data recovery is usually determined by the number of bad sectors on a hard drive which is why we handle each case individually.

More serious consequences of a dropped hard drive

A more serious consequence of a shock or a drop is when a hard drive’s head crashes, gets stuck or has moved from its place. When a hard drive experiences a significant shock, developing bad sectors is inevitable. In most cases, this means opening up the hard drive and replacing damaged parts or transferring recovered data to a new hard drive.

Contact us to discuss how we can assist you with recovering your data from a damaged hard drive.

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    Anton Rütman
    Service Manager

    How do we recover data from damaged hard drives at Netiabi Computer Repair Shop?

    Problem description from the customer

    First, we would like to receive your description of what happened to your hard drive or what kind of problems have occurred? Then we know how to approach both diagnostics and recovery process.


    We will identify the fault of the hard drive and determine what data can be recovered. Diagnostics usually takes 1-5 days. We will then provide a list of files that can be recovered and information on the price range as well as how much work is required. Storage device diagnostics is free of charge!

    Customer’s decision to recover data

    If our offer is suitable and you have found the lost files that you would like to recover from the list provided, then with your approval we can start the work right away.

    Data recovery

    We recover your selected data from a hard drive – including files, documents, photos, etc. If we are unable to recover your data, we will not charge you for the service!

    Returning data

    Recovered data will be returned on a fixed or new hard drive based on the agreement and extent of the problem. We will give you recommendations on how to prevent similar problems in the future.

    We understand that files on your hard drive may be private and contain sensitive information – we guarantee full confidentiality of your data throughout the process.

    NB! The easiest way to avoid losing your data is to have a backup! Depending on the volume of important data, you can use a memory stick with a larger storage capacity, an external hard drive, a server or a cloud storage option which in some cases enables to automatically save photo files for later use (for example iCloud). You can find more tips on storing your data safely from our blog.

    If you have any questions in regards to recovering data from a dropped hard drive or computer, contact our specialists today – and you have a greater chance to successfully recover your data.